Terms of Use

1. Acceptance of these terms

These Terms of Use govern your access to and use of the Alpha Globe Ltd website (the "Site"). By accessing or using the Site, you agree to be bound by these terms. If you do not agree, please do not use the Site.

2. About us

Alpha Globe Ltd is a registered supported living care provider registered in England and Wales, with its registered office at 20 Westbrook Crescent, Welling, Kent, DA16 1PU, United Kingdom.

3. Use of this website

This Site is provided to give information about Alpha Globe's services, to enable enquiries and referrals, and to support recruitment. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Site by any third party.

You must not misuse this Site by knowingly introducing viruses, trojans, or other malicious material, or attempt to gain unauthorised access to the Site, the server on which it is hosted, or any server, computer, or database connected to it.

4. This website is not a substitute for professional or emergency services

Content on this Site, including our blog articles, is provided for general information only and does not constitute medical, clinical, legal, or professional advice. It is not a substitute for a formal needs assessment, clinical judgement, or professional consultation. See our Disclaimer for further detail, including emergency contact information.

5. Intellectual property

Unless otherwise stated, Alpha Globe Ltd owns the intellectual property rights in this Site and its content, including text, graphics, logos, and design. You may view, download, and print pages from the Site for your own personal, non-commercial use, provided you do not modify the content and you keep intact all copyright and proprietary notices.

You may not reproduce, republish, or distribute content from this Site for commercial purposes without our prior written consent.

6. Links to other websites

This Site may contain links to third-party websites (for example, the Information Commissioner's Office, NHS services, or the Samaritans). These links are provided for your convenience. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Accuracy of information

We take reasonable care to ensure the information on this Site is accurate and up to date at the time of publication. However, we make no warranties or representations, express or implied, as to the completeness or accuracy of the information provided, and we reserve the right to make changes and corrections at any time without notice.

8. Limitation of liability

To the fullest extent permitted by law, Alpha Globe Ltd excludes liability for any direct, indirect, or consequential loss or damage arising from your use of, or inability to use, this Site, or from any errors or omissions in its content. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

9. Referrals and enquiries submitted through this Site

Submitting an enquiry or referral form through this Site does not guarantee acceptance into our services, nor does it create a contractual relationship. All referrals are subject to a full needs assessment and our standard admission process. Please avoid submitting full clinical records through the general website form — see our Privacy Policy for guidance on appropriate information sharing.

10. Changes to these terms

We may revise these Terms of Use at any time by updating this page. Please check this page periodically to ensure you are aware of any changes, as they are binding on you.

11. Governing law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact us

Questions about these Terms of Use can be sent to info@alphaglobeltd.uk or by post to Alpha Globe Ltd, 20 Westbrook Crescent, Welling, Kent, DA16 1PU, United Kingdom.